Catalyst among 30 Small Businesses Awarded Contract for Homeland Security R&D from Department of Homeland Security (DHS)

The following is from a Press Release issued by Catalyst on September 6, 2022

The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) awarded a total of $4,479,195.95 in competitive research contracts to 30 small businesses across the United States to participate in Phase I of the DHS Small Business Innovation Research (SBIR) program. These awards, which were competitively sourced, were developed in collaboration with program managers and stakeholders across DHS to address homeland security research and development needs.

Catalyst Communications Technologies, Inc., a leading provider of Radio Control over IP solutions to the Push-to-Talk marketplace, was awarded a contract to research the feasibility of a Broadband Push-to-Talk Interoperability Platform. Catalyst had previously been awarded contracts from DHS S&T in 2018 and 2020 to research and develop a platform for communications between land mobile radio (LMR) subscriber devices and smartphones on LTE networks, including FirstNet™ built by AT&T, using a standards compliant Mission Critical Push to Talk (MCPTT) Application. With the proliferation of different push to talk over Broadband systems, there is now a need to research how these different LTE based systems might interoperate together. 

Company president Robin Grier stated, “We have broad and significant domain expertise in the area of LTE and LMR technology and interoperability requirements, especially as a result of our 2018 and 2020 Awards. This award continues our commitment to develop technology in support of First Responder communications and the needs of the mission critical communications marketplace.” 

This award is a Small Business Innovation Research (SBIR) Phase I Award. At the completion of Phase I, awardees will be eligible to submit proposals for a Phase II award. The objective of Phase II is to continue efforts to develop and demonstrate a working prototype.

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Catalyst Prominent at APCO 2022

Catalyst was prominent at APCO in Anaheim last week. Two highlights among many stand out.

First, Urgent Communication editor Donny Jackson wrote an article FirstNet PTT technical progress highlighted by AT&T at APCO 2022 https://urgentcomm.com/2022/08/13/firstnet-ptt-technical-progress-highlighted-by-att-at-apco-2022/ that referenced Catalyst’s work with AT&T. The article was headlined with a photo of AT&T’s Bob Fowler and Mike Newburn, and the Catalyst Propulsion(tm) Dispatch user interface next to them.

Second, Donny Jackson interviewed Catalyst President Robin Grier as he demonstrated Dispatch and interworking to both Land Mobile Radio and Smartphones on the FirstNet built with AT&T network. You can watch the short vide here:

Catalyst Celebrates 25 Years helping Mission Critical Communications with Launch of New Website

Forest, VA August 10, 2022

Catalyst Communications Technologies, Inc., a leading provider of Radio Control over IP solutions to the Push-to-Talk marketplace, is excited to announce the launch of our newly designed website. Visit us at www.catcomtec.com. After months of hard work and dedication, the launch of this website occurred on August 1, 2022. We wanted to make the website faster, easier to navigate, and more user-friendly with an ease of contacting us.

As a leading provider of mission critical communications technologies to the public safety, government, education and utilities marketplaces, it was important for us to showcase our services, solutions, technologies and application examples for our current and prospective customers. We want to provide our current partners with the most accurate, up-to-date information and share our knowledge and expertise in the field of Dispatch, Interoperability, Interworking and mobility solutions.

Our goal with this website is to provide our valued visitors an easier way to learn about Catalyst and to browse information based on their own choice. The new website will give better access to customer studies, videos, product features and benefits and easy ways to contact and communicate with us, including in real time.

Company president Robin Grier stated, “Catalyst is continuing its tradition of meeting our customers’ needs by providing solutions that represent best in class innovation. Our new web site is one more example of how the Catalyst team has enabled the use of modern technology and innovation to assist critical communications agencies.” 

Catalyst Communications Technologies, Inc. markets Radio Control over IP technology for the Critical Communications Industry and is a force for change in the effort to bring Internet-derived technologies into Critical Communications applications.   Catalyst focuses on products that leverage standard Windows®-based computers to reduce cost and increase the efficiency of network operators and end users.  Catalyst’s extensive product line significantly enhances modern and legacy dispatch communications systems by seamlessly bridging wireless and wireline communications networks for network-based interoperability.

Contact Catalyst at info@catcomtec.com or (434) 582-6146 for additional information.

For editorial information, please contact:

John Kramer, Catalyst Communications Technologies, Inc., (434) 582-6146 or jkramer@catcomtec.com

Catalyst Communications Technologies and FirstNet, Built with AT&T to Demonstrate Integrated LMR LTE Dispatch and Interworking Communications at APCO 2022

Anaheim, Calif.,  August 8, 2022

Catalyst Communications Technologies, Inc., a leading provider of IP-based dispatch, interoperability and incident command solutions, announced today that it has successfully integrated Catalyst’s LMR LTE Dispatch and Interworking solutions on to FirstNet® – the only network built with and for America’s first responders. Dispatch to both land mobile radio (LMR) subscribers and Smartphone LTE users with 3GPP-compliant Mission Critical Push to Talk (MCPTT) service is being demonstrated this week at APCO 2022 in Anaheim, Calif. and is scheduled to be available in the market later this year.

FirstNet Push-to-Talk (PTT) was developed from the ground up specifically with and for public safety and is the first-ever nationwide mission-critical standards-based push-to-talk solution to launch in the U.S. It is designed to enable public safety to use their smartphones, feature phones, and specialized ultra-rugged devices like they would use a two-way radio, with highly reliable, high-performance calling.

LMR or Land Mobile Radio is traditionally used by public safety, utilities, and others to enable instant voice communications between groups of field personnel.  LTE or Long-Term Evolution enables smart phones and other devices to access voice, high-speed data, and a plethora of powerful applications including instant voice communications between groups.

Catalyst’s public safety grade dispatch solutions provide advanced communications for first responders, managing the call flow to eliminate lost syllables, capture caller IDs, and scales to support dozens of talk groups.  It was developed through contracts with the Department of Homeland Security Science and Technology Directorate and the Department of Commerce’s National Institute of Standards Public Safety Communications Research division in support of standards compliant solutions for Public Safety. MCPTT is a key component in mission-critical LTE networks and an important complement to existing Land Mobile Radio systems. 

“It is my pleasure to announce that Catalyst technology has successfully trialed standards compliant LMR LTE interworking and integrated LMR and LTE Dispatch capabilities with FirstNet PTT .” said Robin Grier, Catalyst President. “We are proud to be working with FirstNet, supporting their mission to bring innovative capabilities to strengthen first responders’ incident response.”

“We understand that first responders need a standards-based mission-critical solution designed specifically to meet their needs to reliably communicate during critical moments,” said Matt Walsh, assistant vice president, product management and development, FirstNet Program at AT&T. “Catalyst meets our highest standards for reliability, security and performance and will bring public safety additional capabilities they need to achieve their mission.”

At APCO, demonstrations and more information can be obtained at the Catalyst booth No. 560, and at AT&T Booth No. 1339.

Catalyst Communications Technologies, Inc. markets Radio Control over IP technology for the Critical Communications Industry and is a force for change in the effort to bring Internet-derived technologies into Critical Communications applications.   Catalyst focuses on products that leverage standard Windows®-based computers to reduce cost and increase the efficiency of network operators and end users.  Catalyst’s extensive product line significantly enhances modern and legacy dispatch communications systems by seamlessly bridging wireless and wireline communications networks for network-based interoperability.

Contact Catalyst at info@catcomtec.com or (434) 582-6146 for additional information.

For editorial information, please contact:

John Kramer, Catalyst Communications Technologies, Inc., (434) 582-6146 or jkramer@catcomtec.com

About AT&T Communications
We help family, friends and neighbors connect in meaningful ways every day. From the first phone call 140+ years ago to mobile video streaming, we @ATT innovate to improve lives.

AT&T Communications is part of AT&T Inc. (NYSE:T). For more information, please visit us at att.com.

FirstNet and the FirstNet logo are registered trademarks and service marks of the First Responder Network Authority. All other marks are the property of their respective owners.

©2022 AT&T Intellectual Property. All rights reserved. FirstNet and the FirstNet logo are registered trademarks and service marks of the First Responder Network Authority. All other marks are the property of their respective owners.

Southern Linc official discusses MCPTT migration, interoperability with new partner Catalyst

https://bit.ly/3Nr04o0

Here’s a terrific article by Urgent Communications’ Donny Jackson about the recently announced Southern Linc – Catalyst partnership

Southern Linc—the wireless-communications carrier that is subsidiary of the Southern Company electric utility—is nearing completion of its internal migration to LTE-only mission-critical-push-to-talk (MCPTT) and is preparing to implement the LMR-LTE interoperability solution of new partner Catalyst Communications throughout its network.

Ritesh Desai, product engineering manager for Southern Linc, said that Southern Company workers use the Ericsson-powered MCPTT service on Southern Linc almost all push-to-talk (PTT) communications and internally will cease using LMR technology entirely in the near future.

“Southern Company has one—and only one—geographic location that has LMR—and that is going to be gone fairly quickly,” Desai said during an interview with IWCE’s Urgent Communications. “Once Catalyst comes around and we fully deploy it there, that piece of the pie will disappear from Southern Company, and we will have zero LMR and zero non-LTE communications means out there. So, Southern will be fully LTE-based at that point.”

When this occurs, it will mark a key milestone in a lengthy communications journey for Southern Linc, which serves the southeastern U.S. as a carrier and provide communications support to the Southern Company utility. Southern Linc was among the first entities to commit to building a mission-critical LTE network in 2013, pursued MCPTT with Motorola Solutions, and eventually opted for mission-critical technology from Ericsson.

Desai applauded the audio quality of MCPTT-to-MCPTT calls using the Ericsson technology.

“From a quality standpoint, it’s probably the best audio people have ever heard—even above and beyond the previous Motorola system,” Desai said. “It’s an upgrade, from a vocoder perspective, so the quality is on the top end of the spectrum.”

Southern Linc’s MCPTT supports all of the features and functionality that PTT users want, and the reliability has improved noticeably in recent months, according to Desai.

“We’ve had a couple of issues here and there over the past six months, and they’ve been addressed,” he said. “For the past four months—since February—it’s been quite stable, and it looks to be that way moving forward.”

LMR may not be part of the future internal communications at the Southern Company and Southern Linc, but narrowband technologies are expected to play a key role in the communications for many Southern Linc customers, including governments and public-safety agencies.

Southern Linc customers utilize a wide variety of LMR technologies, and it is important that each customer’s LMR users can communicate with its LTE users. After years of using donor-radio-based solutions, Southern Linc plans to deploy the more scalable and more reliable Catalyst LMR-LTE interoperability solution—an offering showcased during the PSCR 2022 Broadband Stakeholders Meeting earlier this month—throughout its network during the next two years, Desai said.

“We’re trying to upgrade that from donor-based solution to a wireline solution, which Catalyst is able to provide,” Desai said. “We understand that there’s IWF [3GPP’s Interworking Function] from a standards perspective, but the Catalyst solution is a ‘now’ thing that’s readily available, which is what we’re looking for.

“And they hit all of the buttons for what we needed. It’s a fairly small system, from a deployment standpoint—it’s not like it’s several servers or something like that. It’s a small-scale deployment, and there are multiple ways … to do it; there’s not just a one-size-fits-all type of thing. We’re able to buy components of that system to fit each of our individual customer’s needs.”

Catalyst’s current solution supports interoperability as a gateway—powered by Softil’s MCPTT stack—that leverages 3GPP standards from Release 12, not the IWF standard that was completed in March as part of Release 17.

Southern Linc is monitoring the development of IWF, but very few vendors have made the new technology available yet, Desai said.

“Scale is an issue, and it all boils down to cost,” Desai said. “If I needed to bridge a P25 system, and I had a choice between IWF and a system that requires CSSI or even an LMR donor, I would go with the IWF. It’s a pure wireline solution end-to-end in both cases, and it’s standard-based.

“Catalyst, I think, will get there. They’re just not there yet, I think.”

Desai said the existing Catalyst solution is being tested at Southern Linc customer locations, and the initial feedback has been encouraging. Initial operational deployments are expected to begin with a large Alabama customer seeking statewide coverage late this year and continue throughout the Southern Linc footprint during the next couple of years, assuming funding is available.

“I think that, over the next 24 months, a good chunk of our users that have a need to bridge calls between LMR and LTE will be using this [Catalyst] solution,” Desai said.

In addition to deploying Catalyst’s interoperability solution throughout its network, Southern Linc last week announced a partnership under which Southern Linc will promote and sell Catalyst’s LMR LTE Interworking solution in the southeast U.S.

Catalyst President Robin Grier expressed optimism about the partnership.

“It is my pleasure to announce that Catalyst technology will be available to Southern Linc customers through this Agreement.” Grier said in a prepared statement. “We are proud to be associated with Southern Linc and their excellent reputation for stellar customer service and problem-solving solutions for their customers.”

Southern Linc COO Carmine Reppucci echoed this sentiment.

“Catalyst has best-in-class technology and has been serving the public safety community with innovative communications solutions for 25 years.” Reppucci said in a prepared statement. “We look forward to helping Southern Linc customers move forward with this innovative new technology.”

One potential challenge for some Southern Linc customers is the fee assessed by some LMR vendors—most notably, Motorola Solutions—to enable interoperability, Desai said.

“Ultimately, [paying this fee to the LMR vendor is] going to fall back to that [customer] organization—it’s not going to fall back to the Southern Lincs, AT&Ts and Verizons,” Desai said. “Somebody’s going to have to front that money, and it’s likely going to be from the organization that needs it, unfortunately.

“And as bad as it may sound … Aside from the fact that it lets you scale, it’s going to be cost-prohibitive to smaller deployments. That’s just the fact of the matter, if something doesn’t change in that [LMR fee]. Because of the licensing, ISSI is just so expensive. It’s a seven-figure number oftentimes.”

This and other factors need to be considered by users when making interoperability plans, Desai said. As with so many aspects of the wireless industry, scale can have a significant impact on the best interoperability solution for a given entity, he said.

“If you’re extra small—like a sheriff’s department with only 10 people with a [network] site or two—then go with your old legacy donor solution,” Desai said. “Anything above that, go with the Catalyst solution. And if you’re a carrier like us, and you want to bridge carrier to carrier, go with IWF.”

Catalyst & Southern Linc announce partnership to bring advanced communications capabilities to Southern Linc customers

The following text is from a Press Release dated June 15, 2022

Forest VA June 15, 2022 Catalyst Communications Technologies, Inc., a leading provider of IP based dispatch, interoperability and incident command solutions, and Southern Linc Communications Inc, a wireless communications network provider backed by the strength and reliability of Southern Company, have entered into an agreement under which Southern Linc will promote and sell Catalyst’s LMR LTE Interworking solutions to public safety organizations within the Southern Linc footprint.

Southern Linc has provided communications services to public safety, utility, and other critical communications agencies for over thirty years, providing a comprehensive and dependable wireless solution for their customers. Catalyst’s technology will enable standards compliant LMR LTE Interworking solutions so Southern Linc LTE customers can communicate with external private Land Mobile Radio (LMR) systems. LMR or Land Mobile Radio is the mature technology traditionally used by public safety, utilities, and other to enable instant voice communications between groups of field personnel.

The Catalyst solutions comply with 3GPP standards for LTE and offers LMR users a wide variety of standards-based and proprietary interfaces for land mobile radio systems. Catalyst’s LMR LTE Interworking and Dispatch solutions were developed through contracts with the Department of Homeland Security Science and Technology Directorate and the Department of Commerce’s National Institute of Standards Public Safety Communications Research division. MCPTT is a key component in mission-critical LTE networks and an important complement to existing Land Mobile Radio systems. 

“It is my pleasure to announce that Catalyst technology will be available to Southern Linc customers through this Agreement.” said Robin Grier, Catalyst President. “We are proud to be associated with Southern Linc and their excellent reputation for stellar customer service and problem-solving solutions for their customers.”

“Catalyst has best-in-class technology and has been serving the public safety community with innovative communications solutions for 25 years.” said Carmine Reppucci, Chief Operating Officer of Southern Linc. We look forward to helping Southern Linc customers move forward with this innovative new technology.”

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Catalyst President Robin Grier presents LMR LTE Interworking at the Public Safety Communications Research Stakeholders Meeting

The Public Safety Communications Research (PSCR) Division of NIST – the National Institute of Standards and Technology – is the primary federal laboratory conducting research, development, testing, and evaluation for public safety communications technologies. It is housed within the Communications Technology Laboratory (CTL) at NIST. PSCR hosts an Annual Public Safety Broadband Stakeholder Meeting that brings together representatives from public safety, federal agencies, industry, and academia. Participants hear from PSCR engineers and researchers about testing updates, upcoming R&D efforts, and opportunities to get involved, as well as industry leaders and public safety partners on cutting-edge technology findings, features, and functionalities. The Annual Stakeholder Meeting enables PSCR to receive direct input, guidance, and feedback from their diverse stakeholder community. 

This summer, PSCR hosted its Annual Stakeholder Meeting in-person for the first time in three years from June 7-9 in San Diego, California. Catalyst Communications Technologies President Robin Grier demonstrated how the company’s interoperability solutions supports communications between LTE devices and legacy LMR subscriber units. Grier spoke with IWCE’s Urgent Communications Editor Donny Jackson during the PSCR 2022 Stakeholder Meeting being conducted this week in San Diego.

You can watch a video of Robin giving this demonstration at https://vimeo.com/718172811?NL=UC-03&Issue=UC-03_20220608_UC-03_212&sfvc4enews=42&cl=article_4

Check it out!

IWCE 2022: Standing up a remote dispatch system ‘doesn’t happen overnight’


IWCE 2022: Standing up a remote dispatch system ‘doesn’t happen overnight’

Catalyst is at IWCE this week, and on Tuesday, Catalyst Vice President Jack Kelly moderated a panel on Work From Home Alternatives for Dispatchers – what the pandemic taught us. IWCE show contributor Andy Castillo was present for the action and filed this report.

  • Written by Andy Castillo
  • 22nd March 2022

The work-from-home evolution sparked by the ongoing COVID-19 pandemic two years ago wasn’t just limited to the commercial sector; many telecommunicators also found themselves suddenly logging in from the couch. 

“The pandemic has caused more of a need for remote and backup dispatch operations,” said Jack Kelly, vice president of Catalyst Communications Technologies, a company that facilitates radio over internet protocol communications. He was speaking at a talk titled “Work from home alternatives for dispatchers—What the pandemic taught us” at this year’s 2022 International Wireless Communications Expo (IWCE), held this week in Las Vegas, Nevada. The expo started Monday and will continue through Thursday.

For government organizations looking to expand their emergency communications center’s (ECC) capacity to be able to operate remotely, Kelly stressed an important takeaway: It takes time, patience and a lot of effort. 

“What we learned from that is the organizations that had prepared for some sort of alternative dispatch facility were in really good shape when the pandemic showed up, and those that were not were scrambling to put something into place,” he continued. 

Speaking on a panel with Kelly alongside Matthew Boggs, a representative of Cradlepoint, a tech company that produces secure cloud-based networking equipment, Eddie Reyes of the Virginia-based Prince William County Department of Public Safety Communications reflected the same sentiment. Reyes expanded his organization’s remote capability during the pandemic.

“If you don’t have this capability built into your toolbox yet, you should start planning,” Reyes said, noting “It doesn’t happen overnight. … You have to be operable before you can become interoperable.”

Speaking from his experience helping ECCs create secure connections from remote locations, Boggs said he’s tweaked a motto as a guide: “Semper gummy, always flexible. Nothing will be static,” he noted. “You need to be able to secure it, you need to be agile and functional, you need to be able to do more with less, and you need to be able to do it on the fly, because lives are in jeopardy.”  

That’s a big ask, but it’s not impossible, according to Reyes. Tech innovations including Cradlepoint, which can segment a network to create secure pathways for telecommunicators to operate within, have made commonplace today what wasn’t thought possible a decade ago. 

In more than three decades of public service, both as a police officer and a telecommunicator, Reyes said he’s seen “more innovation in the last three years than I saw in my first 30 years.” 

Modern portable solutions “pretty much duplicate” the capabilities a dispatcher has at a hardened public safety answering point (PSAP).  

“Most of the problems that were associated with what I call ‘version one’ … have pretty much gone away,” Kelly said. By way of example, he described a mobile dispatch system his company designed for the organizers of Burning Man, an annual and well-attended art event held in the Nevada desert.  

Burning Man is held on public land owned by the U.S. Bureau of Land Management, and because of that, permanent infrastructure can’t be erected. Instead, “We built a portable trailer for them, and they drive it out to the desert and set up a portable dispatch system,” Reyes said. 

While portable dispatch units had been gradually becoming more popular over the last decade—to fill the gap during ECC renovations, for example, or during large-scale events—the pandemic served as a catalyst for organizations across the United States to create remote opportunities for employees. 

In this effort, Reyes said a primary reason decision makers cite as a reason not to implement a remote system is cybersecurity. But a cyber-attack is by far “a less likely occurrence than not having enough employees.  

“The human challenge is far more difficult—the ECC can’t operate at all without someone manning the phone,” Reyes said. “Right now, as I’m speaking to you, I have 10 vacancies in my center.” The human challenge “keeps me awake at night” far more often than any technical risks. 

That being said, it’s not an easy path to remote capability. Inevitably, any effort to implement a remote telecommunication system will be met with failures and encounter speedbumps along the way. Further, remote dispatch, which operates via the cloud, isn’t as capable or clear as it is in-person. If a radio system is outdated or functioning poorly to begin with, it will only perform worse within a hybrid or remote work situation. 

“Whatever equipment you have, it’ll deteriorate in quality. So, if you have a bad system to start, it’s not going to be sufficient,” he continued. 

Add to that the complexity of the types of scenarios that might require telecommunicators to work remotely—for example, a wildfire baring down on an ECC. It’s best to prepare for the worst. 

“Anything that can happen usually does happen in those types of deployments. You wouldn’t go on a road trip without a good spare tire that has plenty of air,” Reyes said. “It can be very complex, and I would say it’s not friendly to do it. But also, it’s not impossible.” 

New Softil e-Book promotes Catalyst Interworking Solutions with Softil technology

A new E-Book from Catalyst partner Softil describes the challenges of implementing Mission Critical Push to Talk, as Catalyst has done for its IntelliLink Interworking family of products. As Softil describes in this document, “Catalyst carefully evaluated all of its options and decided that Softil’s BEEHD would be the best tool for the job, as “build your own” takes a lot of effort away from the core business of the company; an open source solution doesn’t offer the capabilities required to build LMR to LTE gateway, and it would still require significant resources dedicated to supporting and advancing open source implementation instead of
focusing on the core business.

The E-Book is available for download at the Softil website, here’s the link: https://www.softil.com/mcx-case-studies/mcx-case-studies-lmr-lte-gw/

High Achievers at Catalyst – Carter Franklin is an Eagle Scout!

Eagle Scout is the highest achievement or rank attainable in the Scouts BSA program of the Boy Scouts of America (BSA). Since its inception in 1911, only four percent of Scouts have earned this rank after a lengthy review process. The Eagle Scout rank has been earned by over 2.5 million youth.

Requirements include earning at least 21 merit badges. The Eagle Scout must demonstrate Scout Spirit, an ideal attitude based upon the Scout Oath and Law, service, and leadership. This includes an extensive service project that the Scout plans, organizes, leads, and manages. Eagle Scouts are presented with a medal and a badge that visibly recognizes the accomplishments of the Scout.

We’re proud to announce that Catalyst Engineering intern Carter Franklin has achieved the status of Eagle Scout. We couldn’t be more thrilled to acknowledge this achievement. Way to go Carter!